What's wrong with these people?

I signed up a manicure and pedicure package long time ago with a shop at Marine Parade central when I was heavily pregnant and couldn't do my own nails.

The shop is always busy and the owner is a young Malaysian girl. She is humorous, polite and by just chatting with her, she makes the normal more than an hour session like a 30 mins one, which is great when I can't do anything but sitting there waiting for my nails to be done.

I have used up my pedi session during my pregnancy and I've left with a couple of mani sessions and I don't wish to sign up for more sessions. I hate commitments... with the shops.

Two days ago I called up to book for a mani and pedi session since I have an event coming up this weekend.

Ring ring ring and a RPC girl picked up. I told her that I'll buy one pedi session. I'm sure she smirked over the phone and said in dismay: "Buy only ONE session?"

Yes you idiot! That's not your problem.

Something came up and the event has been cancelled plus it's raining cats and dogs out there and it's a major turn off. I waited until 715pm and I decided to make a call to cancel my appointment.

This time, a man picked up the phone.

Given him my name, I said: "I would like to cancel my appointment at 8pm."
He said dramatically:"Oooooh!!!! Yes... but WHY?"
Me: "It's raining."
He went in his distinctive singlish:"U dun haf umblella meh?"

It's none of his $#@*&^ business. Just accept the fact that I'm cancelling the booking and shut up! I'm kind enough to bother to call up though... bloody hell!

What's wrong with these people? I'm the customer and I do what I want. Just accept and be grateful that I'm still having the intention to spend money in this recession.

Sometimes I rather talk to the machine that I don't need to deal with idiots. Provided if the machine is smart enough...

Press 1 to make an appointment.
Press 2 to make changes to your appointment.
Press 3 to swear to a real person.